Welcome to Zettabyte Technologies. We are committed to maintaining transparency, protecting user data, and ensuring a positive user experience. By using our services and interacting with us through Facebook and our website, you agree to the following terms and conditions.

1. Introduction

Zettabyte Technologies (“we,” “our,” or “us”) operates the website zettabyte.com.bd and provides IT services and products. By engaging with our services through Facebook or our website, you agree to these terms and conditions. These terms govern your use of our services and any interactions with us via Facebook.

2. Data Collection and Privacy

We prioritize the privacy and protection of your personal information. When you interact with us via Facebook, we only collect data necessary to enhance your user experience and deliver our services. This includes:

• Data Collected: We may collect basic profile information, such as your name, contact details, and preferences, when interacting through Facebook Messenger or related services.
• Purpose of Data: The data collected is used solely for communication, order processing, and improving customer service. It is never used for unauthorized purposes.
• No Data Sharing: We do not share, sell, or misuse your data. Your information will only be used for the intended purpose and never shared with third parties without your explicit consent, except as required by law.

3. Facebook Integration

We use Facebook's messaging platform to offer customer support, answer inquiries, and provide product updates. All communication on the platform is subject to Facebook’s data privacy policies and regulations.

• Messenger Chat: By interacting with us via Facebook Messenger, you consent to receive information about our services and products through this channel.
• Whitelisted Domains: We have ensured that all domains used in connection with our Facebook interactions, including zettabyte.com.bd, are fully compliant with Facebook’s policies and are whitelisted to ensure secure communications.

4. User Responsibilities

You are responsible for ensuring the information you provide through Facebook is accurate and up to date. Misuse of the platform, including spamming or unauthorized access attempts, will not be tolerated and may result in termination of access to our services.

5. Data Security

Zettabyte Technologies takes the security of your data seriously. We implement strict measures to ensure that any data shared through Facebook remains secure and confidential. Our data handling practices are in compliance with applicable data protection laws.

• Encryption: Communications through Facebook Messenger are protected by encryption to prevent unauthorized access.
• No Misuse: We do not use your data for any unauthorized purposes or share it with third parties without your consent.

6. Limitation of Liability

Zettabyte Technologies is not liable for any issues caused by disruptions or technical difficulties on the Facebook platform, including delays in messaging or service interruptions.

7. Modification of Terms

These terms may be updated from time to time to remain compliant with Facebook’s policies and ensure the best user experience. Any changes will be posted here, and continued interaction with our services implies acceptance of the modified terms.

8. Compliance with Facebook Policies

We adhere strictly to Facebook’s platform policies, ensuring all interactions are compliant with their guidelines. This includes safeguarding user privacy, ensuring transparency in data usage, and maintaining secure communication practices.

9. Contact Us

If you have any questions or concerns about our Terms and Conditions or our data practices, please contact us at:

Zettabyte Technologies
Shop No: 1221, Level 12, Multiplan Center, 69-71 New Elephant Road, Dhaka -1205
Phone: 01977-722305
Email: info@zettabyte.com.bd
Website: zettabyte.com.bd